Document Type : Original Research

Authors

Department of Business Administration, Shahjalal University of Science and Technology, Sylhet, Bangladesh

Abstract

The study sought to explore the effect of Social Capital (SC) on banks’ financial performance and whether this effect is mediated by competitive advantage (CA) or not. Secondary data were collected from banks’ nine years’ annual reports (2014-2022). By stratified sampling method, 20 commercial banks in Bangladesh were selected. Findings revealed that the influence of SC on ROA and NIAT is significant and CA mediates between them. For one unit increase in SC, ROA and NIAT will increase by 0.274 and 0.508 units respectively. However, there is no significant effect of SC on ROI. SC has a significant impact on CA also. One unit increase in SC results in a 0.822 unit increase in CA and vice versa. The findings of the study will have implications for policymakers like Bangladesh Bank, government, bankers, depositors, borrowers, and other stakeholders as enrichment of social capital is likely to improve banks’ financial performance through the attainment of CA.

Keywords

Main Subjects

COPYRIGHTS

©2024 The Author(s). This is an open access article distributed under the terms of the Creative Commons Attribution (CC BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, as long as the original authors and source are cited. No permission is required from the authors or the publishers.

Adler, P., & Kwon, S. (2002). Social capital: Prospects for a new concept. Academy of Management Review, 27(1).
Agyapong, F.O., Agyapong, A. & Poku, K. (2017). Nexus between social capital and performance of micro and small firms in an emerging economy: The mediating role of innovation. Cogent Business & Management, 4.
Akintimehin, O. O., Eniola, A. A., Alabi, O. J., Eluyela, D. F., Okere, W., & Ozordi, E. (2019). Social capital and its effect on business performance in the Nigeria informal sector. Heliyon 5 (e02024). https://doi.org/10.1016 /j.heliyon. 2019. e02024
Al-Daibat, B. (2017) . The role of social capital in enhancing competitive advantage. International Journal of Business and Management Invention, 6(4), 66-78. Retrieved from www.ijbmi.org 
Atalay, M., Anafarta, N., & Sarvan, F. (2013). The relationship between innovation and firm performance: An empirical evidence from Turkish automotive supplier industry. Procedia-Social and Behavioral Science, 75.
Bala, A., Raja, A.S. & Dandago, K.I. (2019). The mediating effect of intellectual capital on corporate governance and performance of conglomerates in Nigeria. Science Journal of Management, 2(3).
Bangladesh Bank (2019). Annual Report. https://www.bb.org.bd/en/index.php / financial activity/ finmarket.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.
Berzina, K. (2011). Enterprise related social capital: Different levels of social capital accumulation. Economics & Sociology, 4(2).
Bhandari, H., & Yasunobu, K. (2009). What is social capital? A comprehensive review of the concept. Asian Journal of Social Science, 37(3).
Blyler, M., & Coff, R. (2003). Dynamic capabilities, social capital, and rent appropriation: Ties that split pies. Strategic Management Journal, 24(7).
Boonchukham, P., Pholkaew, C., Dampitakse, K. (2023). Mediating role of competitive advantage on intellectual capital and firm performance. Rajapark Journal 17(53), 275-293.
Burt, R. (2004). Structural holes and good ideas. American Journal of Sociology, 110, 394-399.
Cheng, W.W. (2011). Types of competitive advantage and analysis. International Journal of Business and Management, 6(5).
Chepsergon, A., & Nkaabu, C. G. (2021). Effect of social capital on competitive advantage: The mediating role of absorptive capacity among commercial banks in Kenya. Global Scientific Journals, 9(2), 800-824.
Coleman, J. S. (1988). Social capital in the creation of human capital. The American Journal of Sociology, 94, S95-S120.
Davidsson, P., & Honig, B. (2003). The role of social and human capital among nascent entrepreneurs.  Journal of Business Venturing, 18(3), 301-331.
Dyer, J.H., & Singh, H. (1998). The relational view: Cooperative strategy and sources of inter organisational competitive advantage. Academy of Management Journal, 23(4).
Fatoki, O.O. (2011). The impact of human, social and financial capital on the performance of small and medium-sized enterprises (SMEs) in South Africa. Journal of Social Science, 29(3).
Field, A. (2013) Discovering statistics using IBM SPSS statistics: And sex and drugs and rock “N” roll. 4th ed., Los Angeles: Sage Publications
Filieri, R., & Alguezaui, S. (2014). Structural social capital and innovation. Is knowledge transfer the missing link? Journal of Knowledge Management, 18(4). 
Frank, K. A., Zhao, Y., & Borman, K.  (2004). Social capital and the diffusion of innovations within organizations: The case of computer technology in schools. Sociology of Education, 77(2).
Henseler, J., G. Hubona, & Ray, P. A. (2016). Using PLS path modeling in new technology research: Updated guidelines. Industrial management & data systems,  116(1), 2-20.
Hitt, M.A., Lee, H., & Yucel, U.E. (2002). The importance of social capital to the management of multinational enterprises: Relational networks among Asian and Western firms. Asia Pacific Journal of Management, 19, 353–372.
Hsu, B., & Chen, Y. (2019). Industrial policy, social capital, human capital, and firm-level competitive advantage. International Entrepreneurship and Management Journal, 15(3).
Jackson, M.O. (2019). A typology of social capital and associated network measures. Department of Economics, Stanford University, Stanford, California, USA. Retrieved from https://arxiv.org/pdf/1711.09504.pdf.
Junwei, S., Haiyan, F., & Lijun, H. (2007). The impact structure of social capital on corporate performance: Empirical evidence from listed companies in China. Frontier of Business Research China, 1(1).
Konak, S., & Secilmis, C. (2018). Effects of external social capital on hospitality firm's performance: The mediating role of competitive strategies. Pacific Business Review International, 11(6).
Kumari, K., & Yadav, S. (2018). Linear regression analysis study. Curriculum in Cardiology-Statistics, 4(1).
Lee, L. L. (2008). Corporate social capital and firm performance. Academy of Management Conference. 
Lucas, L. M. (2005). The impact of trust and reputation on the transfer of best practices. Journal of Knowledge Management, 9(4).
Ma, H. (2000). Competitive advantage and firm performance. Journal of Global Competitiveness, 10(2).
Mahanavami, G. A., Wiksuana, G. B., Purbawangsa, I. B. A., & Rahyuda, H. (2019). Role of relational capital and social capital in mediating the effect of Asta-Brata-based human capital in financial performance. Opcion, 35(21), 2899-2921.
Menike, L.M.C.S. (2020). Effect of social capital on firm performance: An empirical study of small enterprises in Sri Lanka. Journal of Social Science Research, 16, 108-125. DOI: https://doi.org/10.24297/jssr.v16i.8904
Monge, P., Heiss, B. M., & Margolin, D. (2008). Communication network evolution in organizational communities. Communication Theory, 18(4).
Munjuri, M. G. (2013). Human capital, social capital, employee empowerment, quality of decision and performance of commercial banks and insurance firms in Kenya. PhD Dissertation, School of Business, University of Nairobi. http://hdl.handle.net / 11295 / 62812
Nahapiet, J., &  Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. The Academy of Management Review, 23(2).
Neeft, H. (2012). The mediating effect of social capital on the relationship between virtual work and performance. Master’s Thesis for MSc in Strategic Management, Erasmus University.
Ofori, D., & Sackey, J. (2010). Assessing social capital for organizational performance: Initial exploratory insights from Ghana. Organizations and Markets in Emerging Economies, 1(2).
Okafor, R.G. (2012). The role of human, financial and social capital in the performance of small businesses in Nigeria: A second look. Journal of Economics and Sustainable Development, 3(14).
Oliveira, J. F. (2013). The influence of the social capital on business performance: An analysis in the context of horizontal business networks. Revista de Administração Mackenzie, 14(3), 209–235.
Park, S. H., & Luo, Y. (2001). Guanxi and organizational dynamics: Organizational networking in Chinese firms. Strategic Management Journal, 22.
Pasban, M., & Nojedeh, S. H. (2016). A review of the role of human capital in the organization. 3rd International Conference on New Challenges in Management and Organization: Organization and Leadership, Dubai, UAE
Pennings, J. M., Lee, K., & Witteloostuijn, A.V. (1998). Human capital, social capital, and firm dissolution. The Academy of Management Journal, 41(4).
Plagens, G.K. (2011). Social capital and education: Implications for students and school performance. Education & Culture, 27(1).
Pratono, A., & Mahmood, R. (2014). Social capital and firm performance: Moderating effect of environmental turbulence. Asian Social Science, 10(19).
Putra, I. G. C., Wiagustini, N. L. P., Ramantha, I. W., & Sedana, I. B. P. (2021). Human capital, social capital, financial strategy performance, and financial sustainability. Academy of Strategic Management Journal  20(2).
Putri, W. V., & Yuniawan, A. (2016). Organizational effectiveness: Social capital and competitive advantage approach. Journal Dinamika Manajemen, 7(1).
Requena, P. G., Ruiz-Ortega, M., & Garcia-Villaverde, P. (2011). Towards pioneering through capabilities in dense and cohesive social networks. Journal of Business & Industrial Marketing, 27(1), 41-56.
Rhee, J. H., & Ji, H. (2010). How to further exploit social capital: An empirical investigation of three dimensions of social capital and their contributions to individual performance. Asian Business & Management, 10(4).
Robertson, J., McCarthy, I.P., & Pitt, L. (2019). Leveraging social capital in university-industry knowledge transfer strategies: A comparative positioning framework. Knowledge Management Research & Practice.
Rouzies, D., Hulland, J., & Barclay, D. (2010). Does marketing and sales integration always pay off? Evidence from a social capital perspective. Stockholm: Handelshögskolan.
Roxas, H., Lindsay, V., Ashill, N., & Victorio, A. (2009). Economic accountability in the context of local governance in the Philippines: A structural equation modelling approach. Asia Pacific Journal of Public Administration, 31(1).
Sarstedt, M., & Mooi, E. (2014). A Concise Guide to Market Research: The Process, Data, and Methods Using IBM SPSS Statistics. Berlin: Springer, pp. 273-324.
https://doi.org/ 10.1007/ 978-3-642-53965-7_9
Sharma, A. K., & Vij, S. (2019). Communities of practice: An engine of social capital and business performance. Our Heritage, 67(10).
Smedlund, A. (2008). The knowledge system of a firm: Social capital for explicit, tacit and potential knowledge.  Journal of Knowledge Management, 12(1).
Smidt, C. (2003). Religion as Social Capital. Waco, Texas: Baylor University Press.
Song, L., Son, J., & Lin, N. (2010). Social capital and health. In W. C. Cockerham(Ed.) The new companion to medical sociology. Wiley-Blackwell.
Tasdemir, D. C., Bahar, A. D., & Çayırağası, F. (2017). A study on social capital concept, development and importance. International Journal of Management Science and Business Administration, 4(1), 52-56. doi: 10.18775/ijmsba.1849-5664-5419. 2014. 41. 1007
Tran, S., & Nguyen, A. O. (2018). The moderating effects of human capital and cultural diversity on the link between social capital and innovation performance: A cross-country study. 10th Int'l Conference on Education, Economics, Humanities & Social Sciences. June 10-11, Ho Chi Minh City, Vietnam.
Tsai, W., & Ghoshal, S. (1998). Social capital and value creation: The role of intra firm networks, Academy of Management Journal, 41(4).
Uddin, M. N., & Siddiqui, D. A. (n.d.). The impact of financial management practices and competitive advantage on the loan performance: The mediatory role of intellectual capital (Human, Relational and Social). Retrieved from https://ssrn.com/ abstract=3943063
Wijaya, P. Y., Hutnaleontina, P. N., & Ismayanthi, T. I. T. (2019). Social capital effectiveness toward competitive advantage and business performance (case study of village credit institutions in Gianyar regency, Bali, Indonesia). Scientific Papers Series Management, Economic Engineering in Agriculture and Rural Development 19(3).
Wijayanto, A., Suhadak, D. M., & Nuzula, N.F. (2019). The effect of competitive advantage on financial performance and firm value: vidence from Indonesian manufacturing companies. RJOAS 1(85), 35-44. DOI 10.18551/rjoas.2019-01.04
Woolcock, M., & Narayan, D. (2000). Social capital: Implications for development theory, research, and policy. World Bank Research Observer, 15(2).
Yasni, H.,  Yesi, M. B., Poppy N., & Yuni, R. (2023). The effect of social capital and transformational leadership on the performance of rural enterprises. Problems and Perspectives in Management, 21(4), 214-225. doi:10.21511/ ppm.21(4). 2023.17
Yuliarm, N. N., Dewi, N. P. M., Rustariyuni, S. D., Marhaeni, A. A. I. N., & Andika, G. (2021). The effects of social capital and human resources on financing and SMEs performance. International Journal of Human Capital in Urban Management, 6(1), 29-44. DOI: 10.22034/IJHCUM.2021.01.03
Zhang J, Ulllah H, Diao X., & Abbas H (2022), Multidimensional perspective of social capital and quality of financial decision on corporate value: The case of Pakistan. Frontiers in Environmental Science. doi: 10.3389/fenvs.2022.1015132